Top 5 Game-Changing CRM Solutions for Business Success

Running a business is challenging, but with the right CRM in place, it doesn’t have to feel like a long battle. At dovyo CRM, we understand the unique challenges each business faces, and we have developed specialized CRM solutions to help you handle them efficiently. Whether it's workflow automation, service management, or helping your field reps stay on track, dovyo CRM has unique solutions for every business need.

Workflow CRM

A well-structured workflow is important to keeping your business running smoothly. With dovyo’s workflow CRM, managing multiple processes becomes an easy one.

Top 5 Workflow CRM Features:

• Customizable View: Every business is different, and so are its processes. dovyo allows you to customize your CRM dashboard to fit your specific needs.

• Workflow Setup: Set up workflows that are unique to your operations and as per your requirements, ensuring that tasks are completed on time.

• Lead Management: Stay on top of potential clients with solid lead management tools that track, assign, and follow up with leads in real time.

• Third-Party Integrations: Easily integrate with your favorite tools and software, assuring smooth communication across platforms.

• Invoice and Payment: Track your payments and generate invoices with ease, reducing the risk of human error.

By streamlining processes, dovyo’s workflow CRM software helps your team focus on growth while handling repetitive work automatically.

Service CRM: Rising Customer Experience

In the service industry, maintaining smooth operations while keeping clients happy is the top priority. With dovyo’s service CRM software, businesses can automate many tasks that would typically make their work complete faster.

Top 5 Service CRM Features:

• Integrated Document Management: Store, access, and manage all customer documents in one central location, reducing time wasted on manual searches.

• Single System Omnichannel Communication: Whether it’s email, phone, or social media, communicate with customers easily across different channels.

• Sales Order and Purchasing Order Generation: Automate order processes, keeping everything organized and streamlined.

• Billing and Payments: Manage all billing and payments in one place, reducing the risk of missed invoices.

• Marketing Automation to Generate Leads: Get more leads by automating your marketing efforts and focusing on what truly matters — customer engagement.

Increase your customer experience by promising simple operations with Service CRM while keeping all the focus on delivering exceptional service.

Field Sales CRM: Strengthening Sales Teams on the Go

Field sales management teams play a major role in a business's success, and keeping track of them is no easy task. dovyo’s field sales CRM is built to make managing field teams as easy and efficient as possible.

Top Features Every Field Rep Needs:

• Field Activity Tracking: Keep an eye on what your reps are doing in the field, assuring maximum productivity.

• Route Optimization: Get your reps where they need to be, on time, every time.

• Geospatial Data Analysis: Analyze location data to improve performance and identify trends.

• Workforce Visibility: Gain real-time visibility into your team’s actions and location.

• Travel Management: Manage travel expenses and reimbursements efficiently.

With dovyo’s field sales CRM, your sales reps can focus on what they do best closing deals and promoting relationships — while the dovyo handles the logistics.

Telecalling CRM: Taking Sales Calls to the Next Level

Calling customers for business and maintaining their track record can be a hard task, but with dovyo’s telecalling CRM, the process becomes simpler and more effective.

Top Features of Telecalling CRM:

• Single-Click Dialing: Make calls with just one click, directly from the telecalling CRM software.

• Call Directly from CRM: No need to switch between tools. Call directly from within the system and log everything automatically.

• Auto-Schedule Calls: Never miss a call. Schedule calls automatically based on availability and reminders from the CRM software.

• Get Call Reminders for Upcoming and Missed Calls: Stay on top of every conversation with reminders for upcoming and missed calls.

• Save Call Logs to CRM Records: Automatically log calls to the respective customer record, keeping all communications in one place.

By implementing integrations in telecalling CRM, dovyo promises that sales and customer service teams are always on the same page, resulting in smoother customer interactions.

Distributor CRM: Simplifying Inventory and Delivery

For businesses that rely on distributors and dealers, managing inventory, deliveries, and customer interactions can be challenging. dovyo’s dealer & distributor CRM is designed to make life easier for those who deal with complex supply chains.

Top Distributor CRM Features:

• Real-Time Visibility: Always know the status of your inventory and deliveries in real-time.

• Item Grouping: Group similar items together for easier management and reporting.

• Timely Deliveries: Stay on top of deliveries, maintaining that customers always get what they need on time.

• Customer Insights: Gain insights into customer behavior and preferences, helping you tailor your approach.

• Tracking Items: Easily track the movement of items, providing there’s no confusion or lost inventory.

dovyo’s distributor CRM takes the complexity out of supply chain management, allowing businesses to focus on growth.

Level Up Your Business with dovyo CRM

Despite the size of the company and operations of the organization, dovyo offers a CRM solution that fits your needs. Each CRM system is packed with features designed to improve your workflow, enhance customer relationships, and drive growth. Ready to take your business to the next level? Book a consultation today or start a free trial to experience the power of dovyo CRM firsthand. Let dovyo handle the complex processes while you focus on building your business.